Terms & Conditions dewa77 — A Complete Guide to Using the Platform

1 Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and dewa77 ("Platform", "we", "us") governing your use of the website, mobile application, and all services provided through dewa77.my.

These terms take effect as soon as you complete the account registration process or begin using any Dewa77 service, whichever comes first. Continued use of the platform following any amendment to these terms constitutes your acceptance of the revised terms.

This document should be read together with Privacy Policy and Responsible Gaming Policy which together form the entire agreement between you and dewa77.

2 Eligibility & Registration

To register and use the Dewa77 platform, you must meet all of the following requirements without exception:

• Aged 18 years of age or older on the date of registration.
• Registering for personal use only, and not on behalf of any third party or business entity.
• Have never had an account at Dewa77 closed or banned due to fraud or a breach of terms.
• Not subject to any legal restriction that prohibits participation in betting activities in your jurisdiction.
• Providing accurate, complete, and up-to-date registration details, including your full name, Malaysian phone number, and an active email address.

Dewa77 reserves the right to request identity verification documents at any time, including a copy of your Malaysian identity card (MyKad), a utility bill, or a bank statement as proof of address. Failure to provide the requested documents within the stipulated timeframe may result in your account being temporarily suspended or terminated.

3 Account & Security

You are solely responsible for all activity that takes place on your account, including all bets placed using your login credentials. This applies even in situations where you have shared your login details with another party.

• Choose a strong password that includes uppercase letters, lowercase letters, numbers, and symbols.
• Never share your password or OTP with anyone, including individuals claiming to be Dewa77 staff.
• Log out of your account after every session, especially when using a shared device.
• Please notify us immediately via live chat if you suspect your account has been accessed without your authorisation.

4 Deposits & Payments

Dewa77 accepts deposits via the following local Malaysian payment methods. All transactions are processed in Malaysian Ringgit (MYR):

Successful deposits will be credited to your game account within 1 to 5 minutes. If your deposit has not been credited within that time, please contact our customer support team via live chat with proof of transaction.

5 Withdrawal

Members may request a withdrawal at any time, provided all of the following requirements are met:

• The account has completed full identity verification (KYC).
• No outstanding bonus rollover requirements.
• The minimum withdrawal amount is RM50 per request.
• Withdrawals may only be made to an account or e-wallet registered under the same member's name.

Dewa77 reserves the right to request additional verification before processing withdrawals that exceed certain limits or in situations deemed to require further review. This forms part of our fraud prevention and anti-money laundering procedures.

6 Bonuses & Promotions

All bonuses and promotions offered by dewa77 are subject to the specific terms and conditions stated alongside each offer. The following general principles apply to all bonuses:

• Each bonus carries a rollover (turnover) requirements that must be met before any withdrawal is permitted. Rollover rates vary by bonus type — typically between 5x to 20x bonus value.
• The welcome bonus may only be claimed once per new member.
• Bonuses cannot be combined with other offers unless specifically stated.
• Dewa77 reserves the right to void any bonus if there is evidence of abuse, including the use of multiple accounts to claim the same bonus.
• Unused bonuses will expire in accordance with the timeframe stated in the relevant promotion's terms.

7 Game Rules

All games available on the Dewa77 platform — including online slots, live casino, Sports Betting, badminton, e-sports, and poker — operate according to their respective game rules. Members are responsible for understanding the rules of each game before playing.

• Settled game results are final and shall be final unless there is clear documented evidence of a technical failure.
• In the event of a technical failure or connection disruption during gameplay, dewa77 will refer to server records to determine the valid outcome of the game.
• Bets placed during a confirmed system outage will be voided and the funds returned to the member's account.
• For Sports Betting, dewa77 follows the market rules set by the odds provider. Any odds changes after a bet has been accepted will not affect wagers that have already been locked in.

8 Prohibited Conduct

The following activities are strictly prohibited on the Dewa77 platform and may result in immediate action, including account termination and/or legal proceedings:

9 Account Termination

Dewa77 reserves the right to suspend or terminate any member's account, with or without prior notice, in the following circumstances:

• Violation of any provision under these Terms & Conditions.
• Suspected or confirmed fraudulent activity, money laundering, or financial crime.
• Failure to submit the requested identity verification documents within the stipulated timeframe.
• Account closure requests submitted by the member through our customer support channel.

If an account is terminated due to a breach of terms, dewa77 reserves the right to withhold the account balance pending the outcome of an investigation. If no fraud is confirmed, the eligible balance will be returned within 14 business days.

10 Liability Limit

Dewa77 provides its betting platform on an "as-is" basis and does not guarantee that the service will be entirely uninterrupted at all times. To the extent permitted by applicable law:

• Dewa77 is not liable for any losses arising from service disruptions, technical failures, or cyberattacks beyond our control.
• Dewa77 is not liable for any indirect, consequential, or loss-of-profit damages incurred by members.
• Dewa77's maximum liability to any member shall not exceed the total net deposits made by that member in the 30 days preceding the claim.

11 Privacy & Personal Data

Dewa77 collects and processes your personal data in accordance with Privacy Policy us and the Personal Data Protection Act 2010 (PDPA) of Malaysia. By accepting these Terms, you consent to us:

• Processing your personal data for the purposes of identity verification, transaction processing, and fraud prevention.
• Sending marketing communications relating to dewa77 promotions and offers — you may opt out at any time via your account settings.
• Sharing necessary data with payment providers to process your financial transactions.

We do not sell your personal data to third parties for marketing purposes without your consent. For more information on how we handle your data, please refer to Privacy Policy us.

12 Amendments to Terms

Dewa77 reserves the right to amend, update, or replace these Terms & Conditions at any time without prior notice to members. Amendments take effect immediately upon publication of the updated document on this website.

You are responsible for reviewing this page periodically to ensure you are always aware of the latest version of the Terms. The "Last updated" date at the top of this page will be updated whenever an amendment is made.

Any enquiries regarding these Terms & Conditions may be directed to our customer support team via live chat or by email at support@dewa77.my. We will endeavour to respond to your enquiry within 1 to 2 business days.